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See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Use slot 3 first, and then slot 4. If your printer has only one memory module, it must be in slot number 3. Otherwise, static electricity from your body could damage the memory module. Hold the module by its edges, with the nonmetallic edge toward you and the small notch at the bottom.

With the nonmetallic edge angled to the right, firmly push the module into the slot. Gradually straighten the angle and push it in until it clicks into place. By default, the language is English. The physical front panel overlay is also available in Chinese, Korean, and Taiwanese. Use only three-wire earth-grounded power cords with this printer.

To switch on and change the language Make sure that the power switch on the front of the printer is Off. Plug the power cord into the socket at the back of the printer, and then into your power outlet.

If English is OK or you have already changed the language, switch on the printer by pushing the power switch. If there is no sound, or no light on the front panel, you have a power problem. If you want to change the language, hold ENTER on the front panel and then switch on the printer by pushing the power switch.

When the word "English" appears on the front panel screen, press the up or down arrow until your language appears. Task 4: Load media Because the next task is to load the cartridge s and perform the automatic cartridge alignment procedure, you must load opaque media at this stage; for example, load opaque bond printer paper for the HP Designjet printer or coated paper for the HP Designjet C Plus printer, as this is necessary for the alignment procedure.

A roll of suitable HP media is supplied with your printer. To load roll media, start with step 1 below. To load a roll Make sure the printer wheels are locked the brake levers pressed down to prevent the printer from moving. Open the roll cover and remove the empty spindle by pulling firmly on each end.

The two ends are different: one end has a media stop and the other end has a smaller end cap. Place the spindle vertically on the floor, with the media stop at the bottom, ready for the new roll. Remove the new roll from its wrapping. Remove the end cap from the top of the spindle, and slide the new roll onto the spindle. The leading edge of the media must wind clockwise.

If the media stop falls off, push it back in until it snaps into position. Push the end cap back in, making sure that the tabs are flush against the ends of the roll.

Push it far enough to be firm, but do not use excessive force, as this may break the tabs. Insert the spindle so that the large media stop is to the right and the small end cap to the left. Push in firmly on both ends.

Be sure the media remains flush against the media stop. Check the leading edge as it unwinds from the spool. If it is uneven, trim it as explained in step 7; otherwise go to step 8. Keep fingers clear of the cutting path. Keep media cutting knife away from children.

Use the media cutting knife in the pocket located at the back of the printer to cut off the first few inches of the media. Pull the media towards you, holding it from the sides, and align its right edge with the perforated line on the entry platen. Press the down arrow next to the front-panel display to indicate you are loading a roll. Press the up or down arrow until the display shows the type of media you are loading; then press ENTER.

HP Designjet printer: If you are using the roll supplied with the printer, scroll to Opaque bond. Take hold of the edges of the media now extending from the exit slot and pull the media toward you until taut.

Then align the left and right edges of the media so that they are flush with the edges of the roll. When the printer instructs you to close the roll cover, rewind the media stop clockwise to take up any slack in the roll.

Make sure that the leading edge of the media is outside the roll cover, and then close the cover. Press down arrow to continue. The printer automatically trims off the first few inches of media.

To load a sheet You can load a sheet in either portrait or landscape orientation. Your choice of orientation is significant when sending a plot from your software, but for the moment it does not matter. Printing will be on the underside, so if loading coated paper, load the coated side down. Make sure the media lever is down and the roll cover is closed. Holding the media from the sides, align the right edge with the perforated line on the entry platen. Insert the media until it buckles slightly; that is, push all the way to the media stops.

Let go of the media when the printer begins to pull it in. Press the up arrow next to the front panel display to indicate you are loading a sheet. Press the up or down arrow until the display shows the type of media you are loading if you are using regular printer paper, scroll to Opaque bond; if using coated paper, scroll to Coated paper ; then press ENTER. The printer moves the sheet in and out to check its size and alignment, and then advances it to the start of the page.

Task 5: Load the print cartridge s Cartridge types caution: The HP Designjet printer is designed to operate only with the HP-approved cartridges supplied with the printer. The HP Designjet printer is supplied with two black cartridges one is a spare cartridge. For the HP DeskJet C Plus printer, each stall in the carriage has a dot indicating the color of the cartridge that should be installed.

You must put the correct cartridge in the correct stall; otherwise, not only will your colors be wrong, but print quality may be affected. The sequence of the colors is, from left to right: yellow, cyan, magenta, and black. If you have color vision deficiencies, you can identify the colors of the cartridges by the part numbers on the boxes. Keep hair, jewelry, clothing, and foreign objects away from the printer mechanisms.

Keep new and used print cartridges out of the reach of children. To load the print cartridge s Proceed as follows:. Press Access Cartridge s and wait for the cartridge carriage to come to a complete stop next to the front panel.

Make sure that the printer is still switched on never install cartridges with the printer switched off. Insert the cartridge in the stall. Showing results for. Search instead for. Did you mean:. Need Windows 11 help? Check documents and videos on compatibility, FAQs, upgrade information and available fixes.

Windows 11 Support Center. Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. While we prepare for the move, we are unable to accept new postings. Or if you need technical support for your calculator visit: HP Calculators.

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